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Looking for more than just another assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking three Support Desk Specialists for a 2+ month contract opportunity with our client in Louisville, KY! LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is made for you! The Support Desk Specialists will:- Provide IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of our IT Systems.- Provide Tier 1 contact and incident resolution to customers with hardware, software, and application problems.- Attempt to resolve as many incidents during the first call or at Tier 1.- Document incident status in incident database tools.- Provide polite and friendly customer service.- Contribute to the integrity of the operating systems.- Plan for and respond to service outages and other related issues.- Develop operating scripts as needed to support activities.- Participate in organizations change management process.- Analyze and resolve network hardware and software problems.To apply, please submit your resume to hropp@LRS.com. Visit us online at www.LRS.com.LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
- High School diploma - 3+ years of related support experience in a Windows environment and/or Call Center or Service Desk environment- Large enterprise-level experience in supporting multiple operating systems and environments- Working knowledge of computers, printers, laptops, and common Windows applications- Knowledge and familiarity with computer security, malware and threat detection/awareness/removal related to support- Experience imaging, replacing, and troubleshooting desktops and laptops - Candidate must be able to effectively communicate in English (written & verbal)- Candidate must have permanent authorization to work in the USA for any employer- Corp to corp candidates will not be considered
This position is not eligible for benefits.This position is: Contractual
EEO is the Law
In compliance with the ADA Amendment Act (ADAAA), if you have a disability you may request an accomodation in order to apply for a position with LRS.
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