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Time to get to work! LRS Consulting Services is seeking an experienced Help Desk Technician for our client in Central Illinois. This is a 3-6 month contract-to-hire opportunity for the right person. If you’re that person, if you have the Help Desk Technician expertise that we need, submit your resume now! LRS Consulting Services has been delivering IT excellence for over three decades. Our reputation for quality, flexibility, and strong relationships with our clients keeps them turning to us to meet their IT consulting needs. Our contacts combined with your technical expertise equals career possibilities for you. So let’s get to work!The Help Desk Technician will:- Answer phones promptly and professionally.- Provide Tier 1 level diagnostic service to End Users.- Expedite problems to additional support staff if unable to correct problem.- Use the provided Help Desk tools to file & track problem reports.- Work directly with customers supporting hardware and software.- Write documentation for various support processes.- Assist in testing various computer applications.- Utilize ticketing system to track issues.To apply, please submit your resume to hropp@LRS.com. Visit us online at www.LRS.com.LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
- 2+ years experience as an IT Help Desk Technician - Practical experience with the Windows Server family 2003/2008/2012 - Must have knowledge of all current Microsoft Desktop Operating Systems- Must have experience with the M.S. Office Suite- Candidate must be able to effectively communicate in English (written & verbal)- Candidate must have permanent authorization to work in the USA for any employer- Corp to corp candidates will not be considered
- Experience with Active Directory, DNS, and DHCP is a plus- Experience with network firewall and routing equipment is a plus- Experience with VOIP (Troubleshooting and Installation) is a plus
This position is not eligible for benefits.This position is: Contractual
EEO is the Law
In compliance with the ADA Amendment Act (ADAAA), if you have a disability you may request an accomodation in order to apply for a position with LRS.
View our ADAAA Information
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