Payment Terms
To guarantee your place in a class, payment must be made on or before the first day of the scheduled class unless prior billing arrangements have been made. Payment may be made by Visa, MasterCard, money order, personal check, company check, or your company purchase order.
Cancellation Policy
Students who need to cancel or reschedule their course must provide notice to LRS Education Services within ten business days prior to the first day of the scheduled class.
Cancellations or rescheduling received with less than ten business days notice could be subject to penalty charge of up to 100% of the course fee. Students who fail to show up for a scheduled class with no notification can be charged the full course fee. Substitutions may be made at any time prior to the beginning of a class.
LRS Education reserves the right to reschedule a class at any time. In that case, LRS Education Services will refund all paid fees for a rescheduled class. LRS Education Services cannot be held liable for other expenses such as travel, lodging, or meals.
Class Hours
Classes at LRS Education Services begin promptly at 8:30 a.m. and conclude by 4:30 p.m. each day. Students are given a one-hour lunch break, generally around 12 noon depending on course progress and can also expect one morning and one afternoon break during a day-long class.
Attire
Business casual attire is appropriate for all students attending classes at the LRS Education Services facilities.
Satisfaction Guarantee
When an employee leaves the client organization within six months of completing a class, the client may send another employee to the same course for only the price of the courseware.* In addition, if a student is not completely satisfied with a course they have taken with LRS Education Services, they may retake the course free of charge within three months of completing the original class.
* The former employee must have taken at least two LRS Education Services courses in order for the LRS Employer Personnel Guarantee to apply.
LRS Education Services is an equal opportunity training provider. Auxiliary aids and services are available upon request to individuals with disabilities.
