CERTIFICATIONS

PROGRAMS

LEARN > Find a Class > Class Summary

ATWA571 - WebSphere Application Server V6.1 Problem Determination

If you have any questions about registering for this class, please call (877) 832-0688 Ext. 1493 or email us at getsmart@LRS.com

This course is designed for anyone who works on WebSphere-related applications and projects, including administrators, business partners, independent software vendors (ISVs), and consultants.

Click here for a printer-friendly version of this page

Prerequisites

Before taking this course, students must have basic operating skills for the Windows or UNIX operating systems. Students must also have WebSphere administration skills, which can be obtained by completing an IBM WebSphere Application Server V6.1 Administration course (WA361, VA361, WA461, VA461, WA561, or VA561) or though practical experience administering a WebSphere Application Server environment.

Detailed Class Syllabus

Course outline

Overview of WebSphere Application Server systems and components

Using IBM Support Assistant

Exercise: A guided tour of using IBM Support Assistant

Problem determination methodology

Problem determination techniques and tools

Exercise: Introduction to problem determination tools

Introduction to JVM-related problems

How to troubleshoot hangs

How to troubleshoot crashes

Exercise: Hung threads and server crash detection

Out-of-memory conditions

Exercise: Troubleshooting an out-of-memory condition

Database connection and configuration problems

Exercise: Troubleshooting database configuration problems

Connection pool tuning and management problems

Exercise: Troubleshooting a connection pool problem

Security configuration-related problems

Exercise: Troubleshooting security problems

Application deployment problems

Exercise: Troubleshooting problems with applications

Server start failures

Exercise: Troubleshooting server start failures

Request flow and Web container problems

Exercise: Troubleshooting request flow and Web container problems

How to troubleshoot Web services

Exercise: Troubleshooting Web services

Default message provider problem determination

Exercise: Troubleshooting the default messenger provider

Installation, upgrade, and migration problems

Exercise: Troubleshooting installation problems