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ICOMM - Introducing Cisco Voice and Unified Communications Administration v8.0 (ICOMM)

If you have any questions about registering for this class, please call (877) 832-0688 Ext. 1493 or email us at getsmart@LRS.com

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches students how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications. This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

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Upcoming classes

	Number	Class Date	Location	Length	Cost	Sign up
	ICOMM	Jul 23, 2012 - Jul 27, 2012	Bloomington	5 days	$3395.00	Register

Prerequisites

Working knowledge of converged voice and data networks

Basic knowledge of Cisco IOS gateways

Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Detailed Class Syllabus

Course Outline

Module 1: Overview of Cisco Unified Communications Solutions

Module 2: Overview of Administrator and End-User Interfaces

Module 3: Call Flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

Module 4: Endpoint and End User Administration

Module 5: Enablement of End User Telephony and Mobility Features

Module 6: Enablement of Cisco Unity Connection and Cisco Unified Presence

Module 7: Cisco Unified Communications Solutions Maintenance