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TVOICE - Troubleshooting Cisco Unified Communications v8.0 (TVOICE)

If you have any questions about registering for this class, please call (877) 832-0688 Ext. 1493 or email us at getsmart@LRS.com

Troubleshooting Cisco Unified Communications (TVOICE) v8.0 is a 5-day course that prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.

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Upcoming classes

	Number	Class Date	Location	Length	Cost	Sign up
	TVOICE	Sep 17, 2012 - Sep 21, 2012	Bloomington	5 days	$3395.00	Register

Prerequisites

Working knowledge of converged voice and data networks

Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways

Working knowledge of Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voice gateways in single-site and multisite environments

Recomended Cisco prerequisite training: ICND 1 & ICND 2 or CCNA Bootcamp; ICOMM; CVOICE; CIPT 1; and CIPT 2

Detailed Class Syllabus

Course Outline

Module 1: Introduction to Troubleshooting Cisco Unified Communications Solutions

Module 2: Cisco Unified Communications Manager Troubleshooting

Module 3: Troubleshooting Call Setup Issues

Module 4: SAF and CCD Issues

Module 5: Troubleshooting Cisco Unified Communications Manager Features and Application Issues

Module 6: Voice Quality and Media Resources Issues