Toll-free Telephone Support
When users dial 888-577-9456, they can expect three things:
- To speak to a qualified technical support representative who knows
LRSSports® software products and is qualified to answer most questions-users will not
speak to someone reading from a script
- Quick resolution of most issues
- To have their issues escalated to the appropriate level if the
technician is unable to resolve them
LRSSports Support hours are 24 hours a day, 365 days a year.
Installation Service
Our Support Team builds, configures, and tests all systems before shipping
them to the customer's site. This service assures customers will receive a working
system and provides our staff with a working knowledge of the customer's hardware and
software configuration. A support team member will travel to your site and install
your system and test it.
Upon request, we can also conduct a pre-installation site survey. A support team
member will travel to your site and inspect your facilities to make sure it provides adequate power, cooling, and networking for your system.
Training Service
In conjunction with installation, we can train specified members of your staff in the
use of your LRSSports system. We tailor our training to your needs. For information on
training costs, contact your Marketing Representative or email us.