As infrastructure is the foundation for a successful eBusiness solution, Business Operations represents the middle element in the eBusiness formula. Business Operations are systems available across the enterprise via a stable infrastructure that provide the business logic, data and support behind the commerce interfaces. When properly integrated into an eBusiness strategy, organizations can realize exponential efficiencies in their IT investments. Included in our Business Operations expertise is Back Office Integration, Business Intelligence, and Knowledge Management.

Back-Office Integration
This area focuses on solutions that pertain to the integration of applications, systems, and processes including line-of-business, ERP, CRM, databases, and middleware components.

Business Intelligence


Solutions developed within this area of focus include data warehousing, data marts, OLAP, and EIS for the purpose of accessing knowledge that resides within a client organization and to use it to respond quickly and creatively to solve problems. Such solutions help organizations understand customer-buying patterns, identify sales opportunities, and improve overall decision making while ensuring that everyone in an organization has access to current, accurate information they need, when they need it.

Knowledge Management
Most of what a business knows about its customers, its processes, and its products is stored in the minds of the employees of the firm. Today's smart businesses know that accessing that awareness requires systems that connects people to each other and to the information they need. This area of focus deals with solutions that pertain to emerging technologies that help organizations capture and make accessible corporate knowledge.