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MS1560 - Upgrading Support Skills from NT 4.0 to Windows 2000

If you have any questions about registering for this class, please call (877) 832-0688 Ext. 1493 or email us at getsmart@LRS.com

The goal of this course is to provide Microsoft Windows NT 4.0 support professionals with the knowledge and skills necessary to support Microsoft Windows 2000-based networks. This is a performance-based course designed for the job-related tasks a support professional must perform using new or modified features in the Windows 2000 operating system.

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Prerequisites

A thorough understanding of Microsoft Windows NT 4.0 including DHCP, WINS and Internet Protocol subnetting and routing

Detailed Class Syllabus

Introduction to Microsoft Windows 2000

The Windows 2000 platform

Windows 2000 Professional

Windows 2000 Server

Windows 2000 Advanced Server

Windows 2000 Datacenter Server

Installing Microsoft Windows 2000

Preparing for installation

Installing Windows 2000 from a compact disc

Installing Windows 2000 over a network

Automating installations by using the Windows 2000 Setup Manager Wizard

Automating installations by using disk duplication

Performing remote installations of Windows 2000

Troubleshooting Windows 2000 setup

Implementing DNS in Windows 2000

Installing the DNS Server service

Configuring zones in Windows 2000

Configuring zone transfers

Configuring Active Directory integrated zones

Configuring zones for dynamic updates

Testing the DNS Server service

Exploring Active Directory

Introduction to Active Directory

Logical structure

Physical structure

Specific domain controller roles

Installing Active Directory

Creating the Physical Structure of Active Directory

Exploring the physical structure of Active Directory

Implementing the physical structure of Active Directory

Administering Active Directory

Creating and managing Active Directory objects

Managing groups

Controlling access to Active Directory objects

Delegating administrative control of Active Directory objects

Managing File Resources

Sharing and publishing file resources

Administering shared folders by using Distributed file system (Dfs)

Exploring NTFS permissions

Managing disk quotas on NTFS volumes

Increasing security with EFS

Defragmenting hard disks

Using Group Policy to Manage Desktop Environments

Introduction to Group Policy

Applying Group Policy

Configuring Group Policy

Guidelines for implementing Group Policy

Using Group Policy to Manage Software

Examining the software life cycle

Deploying software

Upgrading software

Removing software

Managing software

Troubleshooting software deployment

Installing and Configuring Terminal Services

Introduction to Terminal Services

Planning the installation

Installing Terminal Services

Configuring Terminal Services

Establishing a Terminal session

Installing applications on a server running Terminal Services

Configuring client settings

Examining remote administration

Configuring Remote Access

Exploring new protocols

Configuring outbound connections

Configuring inbound connections

Examining remote access policies

Examining remote access policy evaluation

Creating a remote access policy

Supporting DHCP and WINS

New DHCP functionality

Authorizing a DHCP server in Active Directory

Examining dynamic update of DNS name servers

Configuring DHCP scopes in Windows 2000

Examining options classes

Examining Automatic Private IP Addressing

New WINS functionality

Performing Disk Management

Windows 2000 disk storage types

Using disk management

Creating dynamic Volumes

Performing common disk management tasks

Implementing Disaster Protection

Disaster protection features in Windows 2000

Using fault-tolerant volumes

Examining advanced startup options

Examining the Recovery Console

Using the backup utility

Upgrading a Network to Windows 2000

Planning a network upgrade

Establishing the root domain

Upgrading domain controllers

Upgrading and promoting member servers

Upgrading client computer operating systems