Corporate HomeCorporate ProfileWorldwide OfficesSolutions At WorkEmployment  
LRS Education Services
LEARN  >  Find a Class  >  Class Summary

MS1560 - Upgrading Support Skills from NT 4.0 to Windows 2000

If you have any questions about registering for this class, please call (877) 832-0688 Ext. 1493 or email us at
The goal of this course is to provide Microsoft Windows NT 4.0 support professionals with the knowledge and skills necessary to support Microsoft Windows 2000-based networks. This is a performance-based course designed for the job-related tasks a support professional must perform using new or modified features in the Windows 2000 operating system.
Click here for a printer-friendly version of this page.
This course has not been scheduled yet. Please contact us by clicking the link below to learn about availability.
Contact us for additional availability.


A thorough understanding of Microsoft Windows NT 4.0 including DHCP, WINS and Internet Protocol subnetting and routing
Detailed Class Syllabus

Introduction to Microsoft Windows 2000
  • The Windows 2000 platform

  • Windows 2000 Professional

  • Windows 2000 Server

  • Windows 2000 Advanced Server

  • Windows 2000 Datacenter Server

  • Installing Microsoft Windows 2000
  • Preparing for installation

  • Installing Windows 2000 from a compact disc

  • Installing Windows 2000 over a network

  • Automating installations by using the Windows 2000 Setup Manager Wizard

  • Automating installations by using disk duplication

  • Performing remote installations of Windows 2000

  • Troubleshooting Windows 2000 setup

  • Implementing DNS in Windows 2000
  • Installing the DNS Server service

  • Configuring zones in Windows 2000

  • Configuring zone transfers

  • Configuring Active Directory integrated zones

  • Configuring zones for dynamic updates

  • Testing the DNS Server service

  • Exploring Active Directory
  • Introduction to Active Directory

  • Logical structure

  • Physical structure

  • Specific domain controller roles

  • Installing Active Directory

  • Creating the Physical Structure of Active Directory
  • Exploring the physical structure of Active Directory

  • Implementing the physical structure of Active Directory

  • Administering Active Directory
  • Creating and managing Active Directory objects

  • Managing groups

  • Controlling access to Active Directory objects

  • Delegating administrative control of Active Directory objects

  • Managing File Resources
  • Sharing and publishing file resources

  • Administering shared folders by using Distributed file system (Dfs)

  • Exploring NTFS permissions

  • Managing disk quotas on NTFS volumes

  • Increasing security with EFS

  • Defragmenting hard disks

  • Using Group Policy to Manage Desktop Environments
  • Introduction to Group Policy

  • Applying Group Policy

  • Configuring Group Policy

  • Guidelines for implementing Group Policy

  • Using Group Policy to Manage Software
  • Examining the software life cycle

  • Deploying software

  • Upgrading software

  • Removing software

  • Managing software

  • Troubleshooting software deployment

  • Installing and Configuring Terminal Services
  • Introduction to Terminal Services

  • Planning the installation

  • Installing Terminal Services

  • Configuring Terminal Services

  • Establishing a Terminal session

  • Installing applications on a server running Terminal Services

  • Configuring client settings

  • Examining remote administration

  • Configuring Remote Access
  • Exploring new protocols

  • Configuring outbound connections

  • Configuring inbound connections

  • Examining remote access policies

  • Examining remote access policy evaluation

  • Creating a remote access policy

  • Supporting DHCP and WINS
  • New DHCP functionality

  • Authorizing a DHCP server in Active Directory

  • Examining dynamic update of DNS name servers

  • Configuring DHCP scopes in Windows 2000

  • Examining options classes

  • Examining Automatic Private IP Addressing

  • New WINS functionality

  • Performing Disk Management
  • Windows 2000 disk storage types

  • Using disk management

  • Creating dynamic Volumes

  • Performing common disk management tasks

  • Implementing Disaster Protection
  • Disaster protection features in Windows 2000

  • Using fault-tolerant volumes

  • Examining advanced startup options

  • Examining the Recovery Console

  • Using the backup utility

  • Upgrading a Network to Windows 2000
  • Planning a network upgrade

  • Establishing the root domain

  • Upgrading domain controllers

  • Upgrading and promoting member servers

  • Upgrading client computer operating systems
    Microsoft Partner Gold LearningPearson VUE Authorized Test CenterEC-Council