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MS2272 - Implementing and Supporting MS Windows XP Professional

If you have any questions about registering for this class, please call (877) 832-0688 Ext. 1493 or email us at getsmart@LRS.com

The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.

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Prerequisites

A+ and Network+ certifications or equivalent knowledge; Course MS2028, Basic Administration of Microsoft Windows 2000; or have equivalent knowledge of administrative tasks.

Detailed Class Syllabus

Installing Microsoft Windows XP Professional

Planning an Installation of Microsoft Windows XP Professional

Installing Windows XP Professional from a Product CD

Installing Windows XP Professional over a Network

Upgrading to Microsoft Windows XP Professional

Transferring User Settings by Using the USMT

Activating Windows XP Professional

Troubleshooting Failed Installations

Automating an Installation of Microsoft Windows XP Professional

Introduction to Automating an Installation of Windows XP Professional

Creating Answer Files

Creating a Uniqueness Database File

How Setup Uses Answer Files and UDFs

Performing an Automated Installation of Windows XP Professional

Introduction to Creating and Deploying an Image

Preparing a Reference Computer

Creating, Testing, and Deploying an Image

Remote installation Services

Configuring Hardware on a Computer Running Microsoft Windows XP Professional

Installing and Configuring Hardware Devices

Working with Drivers

Troubleshooting Hardware Devices

Managing Disks

Working with Disk Management

Working with Basic Disks

Working with Dynamic Disks

Preparing Disks When Upgrading to Windows XP Professional

Managing Disks

Defragmenting Volumes

Configuring and Managing File Systems

Working with File Systems

Managing Data Compression

Securing Data by Using EFS

Troubleshooting the Boot Process and Other System Issues

Examining the Windows XP Professional Boot Process

Controlling System Settings During the Boot Process

Changing Startup Behavior Using the Boot.ini File

Using Advanced Boot Options to Troubleshoot Startup Problems

Using the Recovery Console to Start the Computer

Restoring a Computer to a Previous State

Configuring the Desktop Environment

Configuring User Desktop Settings

Customizing the Desktop Environment

Configuring System Settings

Understanding How Profiles and Group Policy Affect Desktop Customization

Using Remote Assistance

Configuring TCP/IP Addressing and Name Resolution

Configuring IP Addresses

Troubleshooting IP Addresses

Determining TCP/IP Name Resolution Methods

Configuring a DNS and WINS Client

Connecting to a Remote Host

Configuring Microsoft Windows XP Professional to Operate in Win Networks

Examining Workgroups and User Accounts

Creating and Authenticating Local User Accounts

Configuring Local Security

Configuring Logon Options in a Workgroup

Configuring Networking Options in a Workgroup

Joining a Domain

Operating in a Domain

Supporting Remote Users

Establishing Remote Access Connections

Connecting to Virtual Private Networks

Configuring Inbound Connections

Configuring Authentication Protocols and Encryption

Using Remote Desktop

Storing User Names and Passwords to Facilitate Remote Connection

Configuring Microsoft Windows XP for Mobile Computing

Configuring Hardware for Mobile Computing

Configuring Power Management Options for Mobile Computing

Making Files, Folders, and Web Pages Available for Offline Use

Monitoring Resources and Performance

Determining System Information

Using Task Manager to Monitor System Performance

Using Performance and Maintenance Tools to Improve Performance

Monitoring Event Logs

Configuring Program Compatibility