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MS2272 - Implementing and Supporting MS Windows XP Professional

If you have any questions about registering for this class, please call (877) 832-0688 Ext. 1493 or email us at getsmart@LRS.com
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.
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Prerequisites

A+ and Network+ certifications or equivalent knowledge; Course MS2028, Basic Administration of Microsoft Windows 2000; or have equivalent knowledge of administrative tasks.
 
Detailed Class Syllabus


Installing Microsoft Windows XP Professional
  • Planning an Installation of Microsoft Windows XP Professional

  • Installing Windows XP Professional from a Product CD

  • Installing Windows XP Professional over a Network

  • Upgrading to Microsoft Windows XP Professional

  • Transferring User Settings by Using the USMT

  • Activating Windows XP Professional

  • Troubleshooting Failed Installations


  • Automating an Installation of Microsoft Windows XP Professional
  • Introduction to Automating an Installation of Windows XP Professional

  • Creating Answer Files

  • Creating a Uniqueness Database File

  • How Setup Uses Answer Files and UDFs

  • Performing an Automated Installation of Windows XP Professional

  • Introduction to Creating and Deploying an Image

  • Preparing a Reference Computer

  • Creating, Testing, and Deploying an Image

  • Remote installation Services


  • Configuring Hardware on a Computer Running Microsoft Windows XP Professional
  • Installing and Configuring Hardware Devices

  • Working with Drivers

  • Troubleshooting Hardware Devices


  • Managing Disks
  • Working with Disk Management

  • Working with Basic Disks

  • Working with Dynamic Disks

  • Preparing Disks When Upgrading to Windows XP Professional

  • Managing Disks

  • Defragmenting Volumes


  • Configuring and Managing File Systems
  • Working with File Systems

  • Managing Data Compression

  • Securing Data by Using EFS


  • Troubleshooting the Boot Process and Other System Issues
  • Examining the Windows XP Professional Boot Process

  • Controlling System Settings During the Boot Process

  • Changing Startup Behavior Using the Boot.ini File

  • Using Advanced Boot Options to Troubleshoot Startup Problems

  • Using the Recovery Console to Start the Computer

  • Restoring a Computer to a Previous State


  • Configuring the Desktop Environment
  • Configuring User Desktop Settings

  • Customizing the Desktop Environment

  • Configuring System Settings

  • Understanding How Profiles and Group Policy Affect Desktop Customization

  • Using Remote Assistance


  • Configuring TCP/IP Addressing and Name Resolution
  • Configuring IP Addresses

  • Troubleshooting IP Addresses

  • Determining TCP/IP Name Resolution Methods

  • Configuring a DNS and WINS Client

  • Connecting to a Remote Host


  • Configuring Microsoft Windows XP Professional to Operate in Win Networks
  • Examining Workgroups and User Accounts

  • Creating and Authenticating Local User Accounts

  • Configuring Local Security

  • Configuring Logon Options in a Workgroup

  • Configuring Networking Options in a Workgroup

  • Joining a Domain

  • Operating in a Domain


  • Supporting Remote Users
  • Establishing Remote Access Connections

  • Connecting to Virtual Private Networks

  • Configuring Inbound Connections

  • Configuring Authentication Protocols and Encryption

  • Using Remote Desktop

  • Storing User Names and Passwords to Facilitate Remote Connection


  • Configuring Microsoft Windows XP for Mobile Computing
  • Configuring Hardware for Mobile Computing

  • Configuring Power Management Options for Mobile Computing

  • Making Files, Folders, and Web Pages Available for Offline Use


  • Monitoring Resources and Performance
  • Determining System Information

  • Using Task Manager to Monitor System Performance

  • Using Performance and Maintenance Tools to Improve Performance

  • Monitoring Event Logs

  • Configuring Program Compatibility
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