LRS^® is widely recognized as an industry leader in quality technical support and is constantly striving to provide our customers with an unparalleled level of technical support service.  Technical support for the suite of products from Levi, Ray & Shoup, Inc. is provided to all customers with current maintenance contracts.  Maintenance includes upgrades to new releases and/or fix levels, problem analysis and debugging, and assistance with user exits.  Customers with current maintenance can also access online technical support, including maintenance resolutions and documentation, by searching the Product Support Database.

Submitting questions to LRS Product Support
Emails to Product Support can be easily sent by using our submit form in the Submit Questions link on the left. When contacting us for support, please provide the following information:

• Customer number
• Company name
• Product name
• Product release and fix level
• Your name
• Phone number
• Email address
• A brief subject
• The question or a description of the problem